Privacy Policy

Last updated: October 2026

1. Information We Collect

We collect information in the following ways:

• Information you provide. When you contact us, request a demo, or use our services, you may give us your name, email address, phone number, company name, and the contents of your inquiry.
• Call and lead data. In providing our services, we process call recordings, call metadata, lead attributes, and related interaction data on behalf of our customers.
• Usage data. We automatically collect information about how you interact with our website, such as pages visited, browser type, device information, and IP address.
• Cookies and similar technologies. We use cookies and similar tools to operate and improve our website. You can control cookies through your browser settings.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and improve our services
• Score, route, and analyze calls and leads on behalf of our customers
• Respond to inquiries and provide customer support
• Send service-related communications and, with your consent, marketing updates
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations

3. How We Share Information

We do not sell your personal information. We may share information in these limited circumstances:

• Service providers. With vendors who help us operate our services, under contracts that require them to protect your information.
• Customers and partners. Call and lead outcomes may be shared with the buyers and sellers involved in a transaction, as directed by our customers.
• Legal requirements. When required by law, regulation, legal process, or to protect the rights and safety of Inteleflow, our customers, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.

4. Data Retention

We keep personal information for as long as needed to provide the services, meet our contractual obligations, and comply with legal requirements. When information is no longer needed, we delete or de-identify it.

5. Data Security

We use administrative, technical, and physical safeguards designed to protect the information we process. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also opt out of marketing emails at any time by using the unsubscribe link in the message.

7. Children's Privacy

Our services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

9. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Your continued use of our website or services after changes take effect means you accept the updated policy.

10. Contact Us

If you have questions about this policy or our privacy practices, contact us at Hello@Intelemedia.com or at 500 North Central Expy, Ste 160, Plano, TX 75074.